Zebra Huddleâ„¢

Info Center => Zebra Huddle News => Topic started by: Major Wood on January 17, 2011, 11:22:01 pm

Title: Referee verifier needed
Post by: Major Wood on January 17, 2011, 11:22:01 pm
Stegoscorus will be stepping down from the referee verifier position soon (don't worry, she's still going to be around) and we need to find someone to fill in the spot. Rather than writing out job requirements, I'm just going to post what she wrote about what she does.

Quote
Managing the Zebra Huddle Referee Verification Process

Emails sent to the verify address should include legal name, derby name, league affiliation, and a
contact for verification. This should be a league president, interleague coordinator, head ref, or some
such qualified individual.

If they are missing any of this information, email them back and ask them to provide it. If the email
address they give you is something like info@toastercityrollergirls.com, write the ref back and ask who
answers that email. Alternately, you could add in your verification email that the responder should let
you know their derby name and role on the league. Those generic email addresses can go to anyone.

When you get a response, thank that person for the confirmation. Then go to ZH and click on the ref’s
profile. In the left column, under Modify Profile, click on Account Related Settings. ZH will ask you to
confirm your password. You’ll then see a drop-down menu called Primary Member Group. Change their
status to Referee.

If you have time, it’s nice to send an email to the ref letting them know they were verified. Mine
said “Hi, you’ve been verified and you now have access to all of Zebra Huddle. Have fun! Stegoscorus,
ZH Referee Verifier.”

Occasionally you can’t find the user on ZH. This is either because the ref’s ZH user name is different
than their derby name, or because they haven’t made an account yet. If you can’t find a user, email
them back and tell them they’ve been verified but you don’t see their account, and they need to let you
know what their user name is. Or you can search for them on ZH by their email address, whichever is
less annoying to you. Sometimes when their user name is not their derby name they are awesome and
tell you ahead of time, but often they don’t.

Once the member status is changed, send an email to Major Wood. I suggest doing this at least daily,
whether it’s one or multiple referees that were verified, so you don’t forget anyone.

This is a very active email address! You will need a good system of keeping track of things. If you use
Gmail, you can “star” the request emails until that ref is confirmed, then un-star them when you write
back to that person letting them know they’ve been verified. I would also star the confirmation emails
until I wrote to Wood letting him know which refs were verified. If you have time, it’s nice to go back
and see if any refs have been waiting for verification for over a week. You can write them and let them
know you wrote to the email address they provided, but haven’t heard back, and ask if there’s another
contact they’d like you to try.

Many of the emails will be addressed to Wood, and some of them will include information, love letters,
etc. meant for him. He still receives the verify emails, so don’t worry about passing along the messages;
he can see them.

Whoever fills this position will need to be a good representative of Zebra Huddle, as you will be personally contacting people on behalf of Zebra Huddle. If you are interested, please send me a personal message.

Thank you.
Title: Re: Referee verifier needed
Post by: Major Wood on January 26, 2011, 04:47:16 am
I'd like to welcome ExceptionHandler on board as the new Zebra Huddle referee verifier!
Also, thank you to Stegoscorus for performing this task for the past 17 months!
Title: Re: Referee verifier needed
Post by: Tiger Woody on January 26, 2011, 04:53:28 pm
I haven't been verified yet, do I need to re-submit or is my previous submittal in limbo somewhere?
Title: Re: Referee verifier needed
Post by: Major Wood on January 26, 2011, 10:58:26 pm
You should be receiving an email about this shortly.
Title: Re: Referee verifier needed
Post by: LinzSlay on January 27, 2011, 01:12:19 am
I still haven't received an email back, I sent my second verification request last week.
Title: Re: Referee verifier needed
Post by: Major Wood on January 27, 2011, 01:28:41 am
Stego will have to answer that, but sometimes it takes a while to get a response from your league.
Title: Re: Referee verifier needed
Post by: ExceptionHandler on January 27, 2011, 03:34:09 am
I haven't been verified yet, do I need to re-submit or is my previous submittal in limbo somewhere?

You're my first as verifier, congratulations :D
Title: Re: Referee verifier needed
Post by: Stegoscorus on January 30, 2011, 10:02:56 pm
I still haven't received an email back, I sent my second verification request last week.

Check your email!
Title: Re: Referee verifier needed
Post by: Dr. D Zaster on March 09, 2011, 10:01:10 pm
Hey guys, how are we all doing? I just want to know if i have been verified as i dont think i have and i have been on here for ages.
I think the ref i put down to verify is doesnt check her e-mails very often.

Thanks

Dr. D
Title: Re: Referee verifier needed
Post by: Cliquework on March 09, 2011, 10:15:04 pm
You could test by entering the "Ref Only" section, but your profile appears to be that of a verified ref. I believe less info is shown if you are not verified (reffing experience section for example, which you have filled in).
Title: Re: Referee verifier needed
Post by: Major Wood on March 09, 2011, 10:18:19 pm
Your email was received. My recommendation would be to send the email again and ask what the status is.

You could test by entering the "Ref Only" section, but your profile appears to be that of a verified ref. I believe less info is shown if you are not verified (reffing experience section for example, which you have filled in).

I thought that was only available to verified refs. The way you can easily check if you've been verified is to look under your profile at your "Position". If it says "Newbie", you have not been verified.
Dr. D. has not yet been verified.
Title: Re: Referee verifier needed
Post by: Cliquework on March 09, 2011, 10:19:25 pm
And here I thought that was simply related to number of posts.
Title: Re: Referee verifier needed
Post by: Stegoscorus on March 10, 2011, 03:39:18 pm
And here I thought that was simply related to number of posts.

There are two member statuses.  One is Newbie OR Referee, the latter needing verification.  Under that, you see another status based on how many posts someone has made.  Newbie is a classification in that category as well, for people who haven't made that many posts yet. 
Title: Re: Referee verifier needed
Post by: Dr. D Zaster on March 10, 2011, 07:44:53 pm
So do i need to send you guys a new verifier?
Title: Re: Referee verifier needed
Post by: Major Wood on March 10, 2011, 09:44:01 pm
Verifier? No. Exception Handler has been covering that. Your email was received and should be getting processed shortly.
Title: Re: Referee verifier needed
Post by: ExceptionHandler on March 11, 2011, 02:35:32 pm
Yeah I got swamped this week, just working through the backlog now.
Title: Re: Referee verifier needed
Post by: Kiss My Axe on April 05, 2011, 08:37:12 pm
I, too, am interested in knowing if my request has been processed.

Thanks,

Kiss My Axe
Title: Re: Referee verifier needed
Post by: Major Wood on April 05, 2011, 08:56:52 pm
All requests to know the status of your verification should be sent to verify@zebrahuddle.com
Those emails go through my inbox before going on to ExceptionHandler, so I should see them as well